Thursday, January 15, 2009

AUTOCAD 2000- Error: Security system ... is not functioning or improperly installed


Published date: 2008-Nov-05 
ID: TS36162

Applies to:
AutoCAD® 2000i
AutoCAD® 2000

Issue

The following error message is displayed if AutoCAD is unable to find the hardware lock installed on the parallel port:

FATAL ERROR: Security system (hardware lock or network license) is not functioning or is improperly installed.

Solution

This error can occur for several reasons:

Dynamic devices

A dynamic device (for example, a printer with enhanced drivers or a scanner) is connected after the hardware lock, on the parallel port.

If this is the problem, remove any devices that are connected to the parallel port and the hardware lock. If this action resolves the problem, you need to consider installing a second parallel port.

Other hardware locks

Another hardware lock is connected between the parallel port and the AutoCAD hardware lock.

If this is the problem, connect the hardware lock directly to the parallel port (in the first position). If this resolves the problem, but causes difficulties for the other hardware lock, then you need to consider installing a second parallel port.

Sentinel driver

The Sentinel driver is not installed, or not working properly.

Note: Refer to the AutoCAD Installation Guide, which contains information about upgrading, configuring, and uninstalling the Sentinel driver.

If you are working with an Intel Pentium II 350 MHz or faster system, Autodesk Product Support recommends that you download the latest Sentinel driver from the SafeNet website at www.safenet-inc.com/support/tech/sentinel.asp. or http://www.keil.com/download/docs/290.asp

Use the following procedures to (a) verify that the currently installed Sentinel driver is working correctly, and (b) determine the version number of the driver.

For Windows® NT®

  1. From the Start menu (Windows), choose Settings > Control Panel.
  2. In the Control Panel, double-click Multimedia.
  3. In the Multimedia Properties dialog box, select the Devices tab.
  4. In the Multimedia Devices list, expand Other Multimedia Devices.
  5. Select Sentinel for i386 Systems and choose Properties.
  6. In the Sentinel for i386 Systems Properties dialog box, choose Settings.
  7. In the Sentinel Driver dialog box, you can view or modify the current settings for the driver. Choose About.
  8. In the Sentinel System Versions dialog box, you can view version information for the currently installed Sentinel System software (the driver and its ancillary programs).

For Windows 98 or Windows 95

  1. Run the file sentw95.exe to open the Sentinel Driver Setup Program window. The file is located in one of the following directories.
    • C:\windows\system\rnbosent\
    • C:\Program Files\ACAD2000\DRV\w95lock\
  1. From the Functions menu, choose Configure Sentinel Driver. If the driver is not working correctly, a warning message is displayed. In this case, you need to remove the Sentinel driver, and then reinstall it.
  2. Choose About to view version information for the driver.

Parallel port settings

Parallel port settings are incorrect.

If this is the problem, modify the BIOS settings for the parallel port. For example, the following settings are available on most systems.

  • Normal
  • Compatible
  • Bi-directional
  • IBM-AT

Note that EPP, ECP, and ECP+ might not be the most suitable settings.

Note: Certain devices, such as printers, require specific settings for the parallel port. For example, some of the latest printer drivers require bi-directional mode.

Defective hardware lock

The hardware lock might be damaged or faulty.

If this is the problem, use another AutoCAD  hardware lock. If this resolves the problem, the original hardware lock is probably damaged or faulty. Please refer to your dealer/distributor to obtain a replacement hardware lock.

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